Contact Us

We’re here to help 💕

Whether you have a question about your order, shipping, returns, subscriptions, or how to use Bye Berry, our support team is happy to assist you.

Customer Support

Email: byeberryco@gmail.com
Phone: (832) 602-4142

Support Hours

Our customer support team is available:

Monday – Friday
9:00 AM – 6:00 PM CST

We are closed on weekends and major holidays.

Order Questions

For the fastest support, please include your order number when contacting us.

If your question is about an existing order, please include:

• Your full name
• Your order number
• The email address used at checkout
• A short description of the issue

Shipping Questions

Due to high demand from going viral on social media and our current transition to a new warehouse, shipping times are currently estimated at 7–12 business days.

Once your order ships, you will receive a confirmation email with tracking information.

Returns and Refunds

Bye Berry offers a 60-Day Money Back Guarantee on eligible purchases made directly through our official website.

If you are not satisfied with your results, please contact us within 60 days of your order date and our support team will help guide you through the next steps.

Business Information

Bye Berry
Email: byeberryco@gmail.com
Phone: (832) 602-4142

Need Help?

Please contact us at byeberryco@gmail.com or call (832) 602-4142 during business hours.

We’ll do our best to get back to you as quickly as possible.